Questions are good answers are BETTER !
1. Q: How can I order track if I’m not sure of exactly what parts I need?
A: If you know the length of track that you need you can order online by selecting one of our TRACK KITS. Once we receive your order we will contact you to verify the track configuration and if your order requires any angles. We will calculate how many end caps, pull outs, splices, and carriers you need!
2. Q:How many carriers will I receive with the track kit?
A:The track kit comes with 2.5 carriers per linear foot.
3. Q: Are there any color options that I can choose from?
A: For Whisper Cube™ Cubicle Track, there is only one color available which is the White PVC Vinyl. While for the Ultra Cube™ Cubicle Track, there are 2 colors to choose from, Clear Anodized Aluminum and White Baked Acrylic Enamel Finish.
4. Q: Does the track kit come with everything I need?
A: Yes. Your track kit will come with all the accessories you need. The only additional items you need to provide are the appropriate screws to attach the track to your mounting surface. You can refer to our “Recommended Installation Details” sheet in the Doc Library for this information.
5. Q: Can I buy track without the accessories?
A: Yes, this track can also be purchased by itself in straight pieces, 90 degree angles, 60 degree angles or 45 degree angles.
6. Q: What is the bending radius in your track angles?
A: Ultra Cube 54″ Radius Bends but custom bends available upon request.
7. Q: What configurations are available with your Track?
A: It is straight pieces as well as 90 degree, 60 degree and 45 degree bends. Refer to the “Standard Track Layouts” in the Doc Library for various track configurations that can be built with our Classic Track.
8. Q: What are the dimensions of your Track?
A: Track is 1-1/4” wide x 1-1/8” in depth. You can refer to the Doc Library for Shop Drawings of our tracks and carriers.
9. Q: What is the difference between this type of track and the other types of tracks?/
A: Please see our track comparison chart for an overview of what each track is best for, as well as what carriers can be used on each track.
10. Q: How long will it be before my order ships?
A: It is generally available to ship within 2 to 3 weeks. Please allow time for transit.
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